Frequently asked questions.
Tell me about your candles:
- Natural candles, hand poured in the USA.
- Choose from a variety of containers and sizes, over 25+ scents across the shop.
- Pick from different themes, daily reminders, and original photos and designs.
- Candle burn times differ between candle type - up to 80 hours.
- Eco friendly, non toxic, some vegan options.
How many scents do you have? Do you have unscented too?
25+. See each listing to see the scent options for that particular type of candle. Yes, there are unscented options too.
Container types?
4oz - 16 oz, you'll find: gold and black tin containers, clear glass jars with lids, open container glass, or amber colored glass with gold lids.
What sizes? Burn times?
4oz - 16oz containers. Our smallest candle burns up to 20 hours, and our long lasting burn, up to 80 hours.
Where is your shop based out of?
Tehama County, Red Bluff, CA
What locations do your nature candles feature?
All in the USA. Some very remote locations as well as well visited and loved locations.
Where do you ship?
Within the United States and territories.
Do you offer free shipping?
Yes, free to ship!
What about shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States?
Yes, but take note of longer transit times. Still free shipping, but could take an additional 7-12 days for receipt.
Do you send gift notes?
Not at this time. If this is something you would like to see from us in the future, send us feedback. We'd love to hear from you.
What should I do when I receive my order?
Look over your order and reach out within 2 weeks if you need anything.
What if I have a problem with my order?
Definitely reach out via our contact form and reference your order number. Or email us directly at: erica@mindfulmindfulmindful.com and mention your order number and issue.
Note: It's best if you reach out ASAP, but per our policy, please reach out within 2 weeks.
What if I want more info about a candle? What if I have other questions?
A lot of information is in the listing - look there - and FAQs. If you have further questions, the simplest way is to reach out via our contact page. Happy to help!
What color are your pure soy candles?
The natural wax will vary - white gives a pure vibe while yellow gives warmth to the room.
What should I be cautious of?
Warning Note: keep the burning candle within sight, and keep away from children and pets. Never burn the candle near flammable items. Our pure soy candles have cardboard based lids - keep away from a warm candle. Glass containers are fragile. Consider temperature resistant base between a lit or hot candle and your surfaces. Also, keep in mind, candle wax can be affected in extreme temperatures (e.g. don’t leave in mailbox for extended period in summer temperatures).
What's the suggested burning parameters?
Burn Guide: for best results, burn the candle for 3 - 4 hours in each lighting and trim the wick to 1/4" before lighting. Be cautious with hot candle. Discontinue use with 1/2" of wax remaining. Follow Warning Note (mentioned above and in each listing).
Thanks so much for your support. Wishing you a lifetime of unwavering happiness ☮
- Erica @ Mindful & Meaningful